Get in Touch With Us
Have a question about a sweepstakes casino you saw on vbetweenthelines.com, spotted something that needs updating, or just want to share feedback on how we cover this space? This page explains how to reach us and what you can expect once you do.
How to Send Us a Message
Email is the best way to get in touch with our team. Write to us at [email protected] and a real person will read and respond to your message — we don't rely on automated replies to stand in for an actual answer.
A little context helps us route your message correctly. Let us know if you're asking about a specific operator, a promotional offer, a correction, or something else entirely, and we'll aim to get back to you within two working days. During busier periods it may take a little longer, and we appreciate your patience.
What We Can Help With
We cover a fast-moving corner of the online gaming world, and reader input genuinely shapes what we publish. Here's what people most commonly write to us about:
- Questions about how sweepstakes casinos work — including the Gold Coins and Sweepstakes Coins model, how prize redemption works, or how the no-purchase-necessary entry method fits into the picture.
- Accuracy checks and corrections — if a welcome offer, editorial rating, or eligibility detail on one of our listed sites looks out of date, tell us. Terms and available states change often, and we want our pages to reflect that.
- Content suggestions — if there's a topic, comparison, or state-specific question you'd like us to address, we're glad to hear it.
- Partnership or editorial enquiries — if you represent an operator or organisation and want to discuss working with us, introduce yourself and explain what you have in mind.
- Responsible play concerns — if you or someone you know is struggling with time or money spent on these platforms, mention it in your message and we'll point you towards appropriate support resources.
Before You Write In About a Specific Site
If your question relates to an account, a redemption, identity verification, or a payment on a specific platform — such as Crown Coins, SplashCoins, Casino.Click, or any other operator listed on this site — those matters are handled by the operator itself, not by us. We're an independent comparison resource: we research and rank offers, but we don't hold customer accounts, process redemptions, or verify identities on any operator's behalf. For account-specific issues, the fastest route is the support channel or terms page listed directly on that operator's own site.
If you're comparing options first and haven't signed up anywhere yet, our overview of the best non-GamStop casinos 2026 may also be a useful reference point if you're weighing up alternatives outside the sweepstakes model.
A Note on What We Publish
Some of the links on vbetweenthelines.com are commercial, and we may earn a commission if you sign up through them. That relationship never decides how an operator is ranked or reviewed — our ratings reflect our own research into welcome offers, game libraries, redemption terms, and other factors that matter to readers comparing sweepstakes casinos. If something we've written seems to favour an operator without good reason, we want to know about it.
We also try to be careful about legal accuracy. Sweepstakes casino availability varies by state, rules change frequently, and we don't offer legal advice about whether a specific platform is right for your situation. If you have questions along those lines, we'd encourage checking an operator's own terms and your state's current rules, and you're welcome to ask us what we know in the meantime.
Getting the Fastest Response
To help us answer efficiently, it's worth including a few details up front:
- The name of the operator or page your message relates to, if applicable.
- A short, specific description of the question or issue.
- Any relevant dates, such as when you noticed an offer or detail change.
Thank you for taking the time to reach out. Whether it's a correction, a question, or simply feedback on how we've covered something, we read every message and will follow up as soon as we can.